Frequently Asked Questions

Here are some Frequently Asked Questions (FAQs) about registration. If you don't find the answers you need online, please use our Customer Help Center form at http://www.quick6.com/registration/cs_form.html to send us a message.

Registration

1. I've forgotten or lost my password. What do I do?
Please do not re-register. To receive a new password, please follow these few simple steps:
1. First, go to: http://www.quick6.com/sharedcontent/registration/forgotmypassword.jsp
2. Enter your e-mail address within the box.
3. Click on the Submit button.
We will immediately e-mail a new password to you. If you don't like the password we have e-mailed to you, you may change your password to one that you prefer. Just go back to http://www.quick6.com/sharedcontent/registration/membercenter.jsp and select Change My Password in the menu box on the right, then follow the directions.

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2. Why does quick6.com now require registration to access certain sections of the site?
When you complete quick6.com's simple one-time registration, you receive instant access to all areas of our site without needing to register again. Plus you gain access to our many news subscription services, interactive features and new products.
At the same time, your registration helps us better understand you, our customer. Like other Web publishers, we're collecting information from visitors in order to deliver targeted editorial and advertising content that would be of interest to you. By knowing just a little bit about you, we can begin building our site so that it's more informative and tailored to your interests. In addition, we can better define our customer-base, making our site an attractive advertising option for advertisers.
quick6.com is dedicated to providing you with a highly interactive and personalized experience while also protecting your information. We share aggregated information such as the percentage of women vs. men that visit our site, the most popular hobby among our visitors, how many visitors are of the age 30 - 40 years old, and so on.
For further details about our privacy guidelines, please see our Privacy Policy. We respect your privacy and will safeguard your personal information. Thank you for your inquiry and your help in making our site a better place to visit.

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3. How can I find information about cookies?
Please see our Cookies FAQ page (click here) for information about what they are, how they are used and how to troublehshoot cookies on your computer.

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4. Are you going to sell or share my personal information?
We share aggregated information about our visitors (such as the percentage of women vs. men that visit our site, the most popular hobby among our visitors, how many visitors are of the age 30 - 40 years old, and so on) with advertisers so that they may better target their advertising on our sites. By sharing aggregate information, we can better define our customer-base making our site an attractive advertising option for advertisers.

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5. What are you doing with my registration information?
To access certain sections and features, quick6.com asks that visitors complete a simple, one-time registration. The collected information helps us better understand you, our customer.
Like other Web publishers, we're collecting information from visitors in order to deliver targeted editorial and advertising content that would be of interest to you. By knowing just a little bit about you, we can begin building our site so that it's more informative and tailored to your interests. In addition, we can better define our customer-base making our site an attractive advertising option for advertisers.
quick6.com is dedicated to providing you with a highly interactive and personalized experience, while at the same time protecting your information. We appreciate your visits, and will safeguard your personal information.

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6. What are you doing to protect my privacy?
quick6.com is committed to respecting the privacy rights of our visitors. We realize you are trusting us with personal information, and to protect your information we have adopted a set of strict regulations and guidelines - our privacy policy. We share aggregated information such as the percentage of women vs. men that visit our site, the most popular hobby among our visitors, how many visitors are of the age 40 - 50 years old, and so on with our advertisers so that they can better target their advertising messages.
In addition, no outside parties have the ability to steal your information from our system. It is safely stored behind a secure system that is inaccessible to outside parties.
For further details about our privacy guidelines, please see our Privacy Policy. We respect your privacy and will safeguard your personal information.

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7. Will I receive unsolicited e-mail if I register on your site?
No. Acceptance of registration cookies from our Web site does not result in your receiving any additional e-mail from us or from our advertisers. When you registered, you were offered the option to receive promotional e-mail from quick6.com or from our advertisers. To check or update this choice, please review your personal information by going to http://www.quick6.com/sharedcontent/registration/membercenter.jsp, then selecting Modify My Account in the box on the right side of the registration page.

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8. How can I remove myself from your database?
When you register on quick6.com you will have access privileges to all areas of our site, and will not need to re-register again. At the same time, registration information helps us design a Web site that is more useful and informative for you, our customer. quick6.com is committed to respecting the privacy rights of visitors to our Web site.
To completely delete your account, please go to http://www.quick6.com/sharedcontent/registration/membercenter.jsp, then select Delete My Account in the box on the right side of the registration page.
From there, you will have the option to delete your account.
Please note that when you delete your account, any e-mail subscription services you have requested will cease, but you may still receive e-mail for a business day or two while the account deletion is processed.

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11. Why is some information required on the registration form, and some information optional?
We respect your privacy and realize that there may be information that you would rather not share with anyone. Knowing that, we are safeguarding your personal information and respecting your privacy. We are asking for information needed to build a site that is more personally-relevant to you, and tailored to your interests. And, we are asking for information that is valuable to our advertisers. By capturing information about our customer-base, we give our advertisers a better understanding of who is viewing their advertising.

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12. How are you going to use this information?
We plan to use your information in two ways. First, we want to tailor the news, information and advertising to you based on your profile, your interests and needs. By offering you a more personally relevant Web site experience, we hope you will continue to find our Web site of value.
Second, we want to meet the needs of our advertisers so that they will find our sites an effective advertising vehicle. By capturing information about our customers, we give our advertisers a better understanding of who is viewing their advertising.

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13. How can I change my account information?
If you only need to change your e-mail address, please send us a note by contacting a Customer Service representative through the form at this link: http://www.quick6.com/registration/cs_form.html
To change your other account information please go to http://www.quick6.com/sharedcontent/registration/membercenter.jsp, then select Modify My Account in the box on the right side of the registration page.
From there, you will be presented with your account listing and have the ability to update your account information. Once you submit your changes, your new information will be saved immediately.

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14. Will you be using my name or e-mail address to solicit anyone else?
We will use your name or e-mail address to offer another person a special offer or promotion ONLY if you give us permission to do so. From time to time, quick6.com runs promotions where we announce a new feature, or invite you to tell your friends about quick6.com. These promotions are strictly voluntary. You are never required to participate. And, your participation does not affect access to our Web site or your newsletter subscriptions.

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15. Will my e-mail address or name appear anywhere on your site?
As a registered user, we may feature only your first name welcoming you back to the site. However, we will not use your full name without your permission or unless it is part of a legitimate news story.

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16. How secure is this registration process? Will anyone be able to steal my e-mail or contact information?
Our Web site registration process is very protected. We take extraordinary steps to ensure that our Web site is protected from "hacking" or other illegal activity. Your registration account is included in that protection. quick6.com is a legally protected product of Belo Corp. and we will use all the measures at our disposal to protect our product and our customers.

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17. If you are customizing your content to me, does this mean that I don't get to see some of your site?
No. Registration ensures that you will have access to all sections of our Web site. Customizing content means that we make easily available to you the kind of content and advertising that would be of interest to you.

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18. How do I get a question answered that is not in the FAQs?
We welcome your feedback and would be happy to answer any questions about quick6.com. Please feel free to contact us directly through our Help Center Feedback Form (http://www.quick6.com/registration/cs_form.html). Our customer service staff is available to answer your questions or help you with a problem during business hours Monday through Friday.

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